Publishing Societies often face challenges arising from an outdated user alert management system, which invariably affects the members’ satisfaction. The need for a robust personalized solution to notify members and users of recent published journal articles and manuscripts that are relevant to them becomes imperative. The key here is to ensure we cater to specific user preferences without any explicit input or overpowering users with hundreds of recommendations.
The client was looking for a solution that alerts members on the most relevant content in the subject of their interest. The solution had to ensure the latest research was covered which included preprint archives.
“We knew we had to find the right partner to collaborate in order to provide an exceptional customer experience,” said the client. To address this problem, Molecular Connections came up with a solution that is sustainable and robust in terms of core capabilities and flexible in terms of content and functionalities.
To learn more about how your business could benefit from our personalized user alert management system backed by an AI module, get in touch with our team.
